Reference

What the Legal Framework Means for Your Account

Your use of 0p999 is governed by the terms set out here — covering how your account data is handled, what rights you hold, and how we act on requests.

Pakistan-eligible accountsJazzCash, Easypaisa, Raast wallet rules applyAccount data rights includedPolicy contact availableRegion-dependent access
0p999 What the Legal Framework Means for Your Account
POLICY CONTACT PATHS

Reach Us About Your Legal or Account Query

If you have a question about how these terms apply to your account, or want to submit a data or correction request, our policy support team handles those by email and live chat. We aim to acknowledge written requests within one business day and resolve straightforward cases within five. Wallet-related queries — including JazzCash, Easypaisa, or Raast transaction disputes — are handled through the same contact path.

Policy Email Send data access, correction, or deletion requests in writing. Include your registered account ID so we can locate your records without delay.
Live Chat Available through your account dashboard for account-level questions. For formal legal or data requests, email gives you a documented record.
Account Dashboard Log in, go to Settings, and find the Contact Support option. From there you can flag a policy concern directly against your account.
HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

We apply account-level security measures — including OTP verification on login and session monitoring — to reduce the risk of unauthorised access. Data tied to your wallet activity, including deposits and withdrawals through JazzCash, Easypaisa, and Raast, is stored in encrypted form. Retention periods follow the minimum required by applicable law; we do not hold data longer than necessary. You can request a copy of your account data, ask us to correct an error, or submit a deletion request via the policy email listed above.

OTP Login Verification

Every sign-in triggers a one-time code to your registered mobile number. This step applies to all accounts and cannot be bypassed without your number.

Encrypted Wallet Data

Your JazzCash, Easypaisa, and Raast transaction records are stored encrypted. We do not share wallet identifiers with third parties outside of legal obligations.

Data Access Requests

Email the policy team with your account ID to request what data we hold. Straightforward access requests are resolved within five business days.

Correction and Deletion

If your account record contains an error, or you want a deletion reviewed, submit the request in writing. We confirm receipt and outline the next step within one business day.

Common Questions About Terms and Your Rights

These are the questions we hear most from account holders in Pakistan. If your question is not covered here, reach us through the policy email or your account dashboard.

Eligibility and access depend on local law and are available only where permitted in your region. We do not make jurisdiction-specific legal guarantees; check the rules that apply in your location.

We hold registration details, login history, and wallet transaction records — including activity linked to JazzCash, Easypaisa, and Raast. You can request a full copy via the policy email.

Email the policy team with your account ID and the specific change you need. We confirm receipt within one business day and outline what happens next.

We keep data for as long as required by applicable law or our internal audit process. Once that period ends, data is removed unless a legal hold applies to your account.

Updated terms are posted here with a new effective date. Continuing to use your account after that date means you accept the revised terms. We do not send individual notifications for routine updates.

Send the dispute in writing to our policy email with your account ID. The policy team reviews every written dispute before any account action is taken.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.