What Data We Collect and Why
When you register an account, we collect your name, mobile number, email address and any identity verification documents you submit. When you make a deposit or withdrawal using JazzCash, Easypaisa or Raast, we record the transaction reference, wallet number and amount — this is required to
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process your payment and resolve any disputes. We also collect device identifiers, IP address and session data each time you access the platform, whether on mobile or desktop. This data helps us detect unauthorised access and keep your account secure. We do not sell your personal
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data to third parties. Data shared with payment processors like JazzCash and Easypaisa is limited strictly to what those services need to complete your transaction. Retention periods vary by data type: account records are kept while your account remains active and for a period thereafter as
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required by applicable rules in regions where access is permitted. You can request a copy of your data or ask us to correct inaccuracies at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.